Order Status Tags

Understand what each tag means and quickly recognise them by their color
Written by Valentina
Updated 1 year ago

In the Order page you can quickly recognise and identify your order status by the tag they are associated with. All of them have a specific color and a written text matched in the following way: 

  • Grey: On- hold
  • Blue: Ticketed

With an exclamation point: Disrupted

  • Red: Canceled (by an agent)

Deleted (Canceled by the airline)

Expired (when on-hold oder gets expired)

  • Green: Started
  • Black: Completed

Blocked (When the airline has blocked an order preventing NDC access)

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