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Order Tabs

Open an order and use the tabs to get the information you need.
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Written by Valentina
Updated 4 months ago

Order View

Once you have found the order you are looking for, click it to open it and see more details. The Order Details page will be displayed as below.

Use the tabs at the top of the page to view additional order information.

Order History

This tab displays the date, time and agent for each stage of the order status (created, reserved, ticketed, amendment, upgrades and cancelled).

Comments

This tab is for internal reference only. Use the comment box provided to leave comments regarding the order for you and your colleagues.

Remarks

Remarks are exported to third-party systems. Use the remarks box if you want notes to appear in third-party systems.

Order Log

The order log tab lists the error and warning messages generated throughout the order.

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