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Order Status Tags

Understand what each tag means and quickly recognise them by their color
Written by Valentina
Updated 10 months ago

In the Order page you can quickly recognise and identify your order status by the tag they are associated with. All of them have a specific color and a written text matched in the following way: 

  • Grey: On- hold
  • Blue: Ticketed

With an exclamation point: Disrupted

  • Red: Canceled (by an agent)

Deleted (Canceled by the airline)

Expired (when on-hold oder gets expired)

  • Green: Started
  • Black: Completed

Blocked (When the airline has blocked an order preventing NDC access)

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